The future of dry cleaning comes to OKC.

Lapels Dry Cleaning, an innovative, environmentally friendly dry cleaning company headquartered in Hanover, Massachusetts, will open a new location on June 22 in Oklahoma City at 13801 North Bryant Avenue. The OKC location represents the first Lapels Dry Cleaning location in the state of Oklahoma.  

The new Lapels Dry Cleaning store is owned and operated by Brian and Stacey Culver. Store hours are Monday through Friday, 7 am to 7 pm; Saturday 8 am to 5 pm; and Sunday, 12 pm to 3 pm. The grand opening for the new Lapels will be held on July 20.

“We are delighted to bring Lapels’ standard of high quality dry cleaning and superior customer service to OKC,” said Brian Culver, who lives with his wife Stacey and their four children in Logan County.  

A graduate of the University of Richmond, Culver had served as a helicopter pilot in the Navy, including combat stints in the Persian Gulf before entering civilian life and working for Country Financial. After growing up as a “military brat” and living that same life, Brian and Stacey opted for a little more control of their destiny by owning their own business.  

“There are a number of franchises out there that offer discounts for veterans, but we wanted to make sure we selected a business that was right for us and our family. Since I have some background with restaurants and Stacey’s background is in retail, we looked at some restaurants and some other dry cleaners. Lapels struck us as a young and growing company that does things a little differently and is constantly looking for ways to improve and innovate,” said Brian.  

Lapels has pioneered its eco-friendly dry cleaning experience for the past 10 years. Using the latest technology in equipment and cleaning solution, Lapels is one of the few dry cleaners in the greater OKC area able to boast that there is no hazardous waste in their process. Their environmentally-friendly cleaning process has no odor and is gentler on clothes, thus lengthening the life of clothes. At Lapels you can see, feel and smell the difference.  

Lapels customers are greeted to a warm and inviting reception area, with friendly customer service representatives, and a full service on-site tailor.  

“We want to congratulate Brian on blazing the trail for Lapels Dry Cleaning to enter the state of Oklahoma. We look forward to continuing our support at the corporate level to help ensure the success of this Lapels Dry Cleaning and perhaps future stores down the road,” remarked Lapels Dry Cleaning CEO Kevin Dubois.

Lapels offers it’s customers Automatic Rewards earning them credit towards free dry cleaning for every dollar they spend, Loyalty Programs, a VIP Program which eliminates the need to wait in line and the use of a 24 Hour Drop Off Service. Same day service is also available with pick-up after 5 pm.

For complete information on the Lapels Dry Cleaning, please visit www.mylapels.com. Or, you can call the OKC store at 405-418-4030.  

Lapels Dry Cleaning – Environmentally Friendly Cleaners
Each Lapels Dry Cleaning store offers a full slate of services, including: same-day dry cleaning; shirt service; tailoring; shoe repair; wedding gown preservation; suede and leather processing; box storage and fur storage. Lapels Dry Cleaning has stores in Arizona (Gilbert, Phoenix, Chandler), California (Poway), Colorado (Littleton), Connecticut (Cromwell), Louisiana (Monroe, West Monroe), Massachusetts (Abington, Bedford, Boston, Brighton, Cambridge, Cohasset, Dedham, Easton, Framingham, Franklin, Hanover, Marshfield, Newtonville, Norton, Quincy, Walpole, Westford, Westwood and Wilmington), Missouri (Wildwood), New Jersey (Brick, Freehold and Verona), Ohio (Liberty Township), Oklahoma (Oklahoma City), Pennsylvania (Bloomsburg), Rhode Island (Lincoln); South Carolina (Myrtle Beach, Pawleys Island, Forest Village); and Texas (Arlington, Brownsville). Additional locations coming soon to Austin, TX, Cedar Park, TX, Natick, MA and Needham, MA.

Lapels Dry Cleaning has been ranked in Entrepreneur’s 26th Annual “Franchise 500” as well as Entrepreneur’s “Top 50 New Franchises,” identifying Lapels Dry Cleaning as one of today’s top franchise opportunities. Entrepreneur's “Franchise 500” is the best and most comprehensive rating of franchises in the world and is based on objective, quantifiable measures of a franchise operation.

Lapels Dry Cleaning corporate offices are located at 962 Washington Street, Hanover, MA 02339.  

To learn more about franchise opportunities with Lapels Dry Cleaning, call toll free (866) 695-2735 or email sales@lapelsdrycleaning.com. Additional information and up-to-date company news can also be found on the company’s Web site, www.lapelsdrycleaning.com.

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Sign and Graphics Franchise Comes Out on Top in Franchisee Satisfaction Survey

Through a recent survey measuring franchisee satisfaction, FASTSIGNS (http://www.fastsigns.com/), the worldwide franchisor for the more than 530 FASTSIGNS sign, graphic and visual communications centers in eight countries, offers proof of a correlation between open communication, comprehensive support and satisfied franchisees.

As a result of ongoing initiatives to maintain and further improve franchisee satisfaction, FASTSIGNS was ranked among the top three franchises in the business services category and 12th overall on the Franchise Business Review’s “FBR50 (http://topfranchises.franchisebusinessreview.com/)” for outstanding franchisee satisfaction. To compile the honorees for this year’s list, market research firm Franchise Business Review surveyed more than 26,000 franchisees representing more than 350 franchise brands. The survey includes 33 benchmark questions, relating to the franchisee’s experience and satisfaction as well as market area, business lifestyle and other demographic characteristics.

“As a franchisor, there is no greater gratification than when our franchisees are happy, satisfied and receiving the support they need from the corporate team,” said Catherine Monson, CEO of FASTSIGNS. “Our ultimate goal is to help franchisees thrive in their businesses and achieve their personal dreams, and when that happens, everyone is happy.”

Of the many tactics employed by FASTSIGNS to keep its franchisees satisfied, the company puts emphasis on providing franchisees with ongoing training on the latest technologies, industry changes and best practices. The franchisor also hosts regional town hall meetings where franchisees have the opportunity to learn about company initiatives, ask questions and share ideas. The company also has a franchisee mentor program to guide and lend support in every aspect business to newer franchisees. In addition, FASTSIGNS assists with marketing, site selection and construction management services for new centers.

“FASTSIGNS continues to impress us--making the list for the 8th consecutive year. Although they are a large system focused on growth, it’s apparent they still focus on the support and success of their current franchisees,” said Franchise Business Review President Michelle Rowan.

With more than 530 FASTSIGNS sign and graphics centers in eight countries, FASTSIGNS provides marketing and visual communications solutions to businesses, organizations and events of all types and sizes. FASTSIGNS offers a variety of sign and graphics solutions – including banners, building signs, digital signage, yard signs, vehicle graphics, decals, trade show exhibits and displays, point-of-purchase signs, and posters – as well as mobile websites, promotional products, interior décor, branding, printing and other marketing services.

For more information about FASTSIGNS, contact Mark Jameson (mark.jameson@fastsigns.com or 214-346-5679) or visit www.fastsigns.com.

About FASTSIGNS®

FASTSIGNS International, Inc. is the worldwide franchisor for the more than 530 FASTSIGNS® sign, graphic and visual communications centers in eight countries including the US (and Puerto Rico), Canada, England, Brazil, Mexico, the Caribbean, Saudi Arabia and Australia (where centers operate as SIGNWAVE®). FASTSIGNS provides comprehensive visual communications solutions to help customers of all sizes – across all industries – meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services. FASTSIGNS was ranked number one for the third year in a row in the sign and graphic category in the 2012 Entrepreneur Magazine annual Franchise 500®. For franchise information, contact Mark Jameson (mark.jameson@fastsigns.com or 214-346-5679) or visit www.fastsigns.com.

About Franchise Business Review

Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. The firm’s services include commissioned franchise research projects, as well as industry-wide studies of franchisee satisfaction. Franchise Business Review is headquartered in Portsmouth, NH, and can be reached at (603) 433-2270. Visit www.FBR50.com or www.FranchiseBusinessReview.com for more information.

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